Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information as soon as your order ships.
Shipping Time & Cost
We offer free tracked shipping on all orders.
- United States: 8–15 business days
- United Kingdom & Europe: 8–15 business days
- Canada & Australia: 10–18 business days
- Rest of the world: 10–20 business days
Delivery times are estimates and may vary due to carrier delays, customs processing or high-demand periods.
Order Tracking
Once your order ships, you'll receive a tracking number by email. You can track your package at any time using the link provided. Please allow 2–4 days for tracking information to update after shipment.
Customs & Import Taxes
International orders may be subject to customs fees or import taxes depending on your country. These charges are the responsibility of the customer and are not included in our prices.
Wrong Address
Please double-check your shipping address at checkout. If you notice an error, contact us within 12 hours at [destek e-postan] so we can correct it before shipment. We cannot be held responsible for orders shipped to an incorrectly provided address.
Lost or Delayed Packages
If your order hasn't arrived within the estimated timeframe, contact us at [destek e-postan] and we'll investigate with the carrier. If your package is confirmed lost, we'll send a free replacement or issue a full refund.